USA Federal Receives National Innovation Award

FOR IMMEDIATE RELEASE

San Diego, Calif., July 20, 2007– USA Federal Credit Union won national recognition with a Service Innovation Award for Call Center Operations from the Financial Service Centers Cooperative, Inc. (FSCC) and Digital Dialogue, a PSCU Financial Services Company . The award was received at FSCC’s 2007 Annual Shared Branching Convention on June 26th. Each year, FSCC participants and partners are recognized by the network for their exceptional and outstanding work in support of shared branching.

“Commitment and dedication drive technical excellence,” says Bonnie Kramer, Chief Operating Officer, FSCC. “Our awards represent and acknowledge significant achievement.”

“USA Federal shows consistent commitment to innovation and call center excellence,” said Howard Hoemann, VP for Sales and Marketing at Digital Dialogue who presented the award, “Their approach to creative customer service is remarkable for all their members. They provide 24/7 access from San Diego to as far away as Afghanistan. USA Federal provides outstanding assistance to their members with full service utilization through their call center.”

The Shared Branching Convention attracts credit union executives and management level staff from all across the country. From all credit unions nationally, outstanding operations performance awards are presented. Innovative products and services are showcased by various exhibitors, who work closely with credit unions nationwide.

The network saw a strong start in 2007 and continues to flourish in branches, access points and additional expansion plans for the year. In July, FSCC along with the 7-Eleven® Corporation, is making 1,700 7-Eleven Vcom® Unit machines available for shared branching transactions. Over 26 million shared branching members will have access to multiple accounts while performing an extensive list of financial services at select stores nationwide.

About Financial Service Centers Cooperative, Inc. (FSCC)

FSCC is the nation’s leading credit union Shared Branch Network providing convenient access for financial transactions at over 1,000 locations in the U.S. and internationally in five foreign countries. Through the national network, FSCC credit union members currently have access to over 2,600 branches in 46 states. FSCC recently completed negotiations to put shared branching services on self-service units at 1,700 7-Eleven® stores nationwide. Once implementation is complete at select 7­Eleven stores, FSCC will have over 2,700 locations within its own network.

In addition, FSCC delivery channels and services include 24/7 Shared Branching Call Center services, Self-Service Kiosks, comprehensive Disaster Recovery Preparedness and Business Continuity Plans. FSCC also provides branch productivity solutions and demographic analysis for branch placement. FSCC security products include member data protection and fraud detection solutions for credit unions. FSCC credit unions represent $125 billion in assets and 12 million members. FSCC has been cooperatively owned and controlled by participating credit unions since 1990. Since 1999, FSCC has returned over $12 million to its members through patronage dividends, rebates and return of capital and recently announced an over $2 million dividend payment for 2006. For more information, please visit us at www.fscc.com or by calling 888/372-2669 ext 1230.

     Founded in 1953 at the Naval Training Center in San Diego, USA Federal offers a full range of financial services, including business services and consumer savings, checking, mortgage and home equity loans, auto loans, debit and credit cards, share term certificates, IRAs and a 24-hour phone center.
     Online services include eStatements, QuickConnect Online and Bill Pay, as well as online loan applications and approval. Additional services include the BALANCE financial fitness program and investment and retirement planning offered by MEMBERS Financial Services.
     With more than 59,000 members and over $700 million in assets, USA Federal Credit Union operates 22 branches, including locations in San Diego and Riverside Counties, Las Vegas, Japan and Korea. Members of the non-profit financial cooperative include the military, civilians and select employee groups.
     USA Federal Credit Union is federally insured by the National Credit Union Administration. For more information, call (800) 220-1USA or visit www.USAFedCU.org.

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Note: USA Federal maintains the above information for archival purposes, which is presumed accurate upon release, however, data may become outdated over time and affect accuracy.