USA Federal Credit Union Introduces New 24/7 Telephone System that Provides Additional Service to Members FOR IMMEDIATE RELEASE | Contact: | Nicole Anderson Vice President of Marketing USA Federal Credit Union nanderson@usafed.org (800) 220-1872 |
San Diego, Calif., February 15, 2006 – As part of, USA Federal Credit Union’s, ongoing commitment to superior member service they announced the introduction of a new and improved 24/7 telephone center that will provide a wide range of secure, high-quality service at no charge to members. “USA Federal strives to offer a level of convenience and personal member service to members that beats the “big banks” by offering 24-hour service online or by telephone,” said Mary Cunningham, President and CEO of USA Federal Credit Union. “We are eager to offer our members a new level of freedom and convenience so they can stay connected to their accounts,” Cunningham said. Financial Service Representatives are available 24 hours a day, 365 days a year to assist members with balance and account activity inquiries, transfers and withdrawals, lost or stolen cards, locations and hours, changing passwords and reporting fraud, loan payments and applications, current rates, and more! USA Federal members can manage finances at their convenience, not the convenience of the credit union. “A live 24/7 telephone center means that USA Federal never closes,” Cunningham said. “Our members deserve a variety of options for managing their finances at their convenience, when, and where they want to.” About USA Federal With more than 60,000 members and $680 million in assets, USA Federal Credit Union (headquartered in San Diego) operates 19 branches, including locations in San Diego, Murrieta, and Temecula (CA), Las Vegas (NV), Japan and Korea. Members of this non-profit financial cooperative include the military, civilians and select employee groups. Founded in 1953 at the Naval Training Center in San Diego, USA Federal offers a full range of financial services including business services and consumer savings, checking, mortgage and home equity loans, auto loans, debit and credit cards, share term certificates, and IRAs. Online services include eStatements, Online Banking and Bill Pay with Money HQ and online loan applications and approval. Additional services include the BALANCE financial fitness program, and investment and retirement planning offered by MEMBERS Financial Services. This credit union is federally insured by the National Credit Union Administration. Visit www.usafedcu.org or call (800) 220-1USA (1872) or (858) 831-8100 for more information. ### Note: USA Federal maintains the above information for archival purposes, which is presumed accurate upon release, however, data may become outdated over time and affect accuracy.
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